Technical Support/After-Sales Service

What You Will Do

The Technical Support/After-Sales Service team will provide ongoing technical assistance to clients, ensuring proper use and maintenance of aluminium formwork systems. You will troubleshoot and address client issues.

How Will You Do It

Provide technical support and assistance to clients.
Conduct training sessions on formwork installation and usage.
Troubleshoot and resolve client issues promptly.
Maintain records of support activities and client interactions.
Ensure client satisfaction through effective communication and support.
Collaborate with the engineering team to address technical problems.
Stay updated on product developments and enhancements.

What We Look For

Bachelor’s degree in Engineering, Technical Support, or a related field
Minimum of 3-5 years of technical support experience in the construction industry.
Strong knowledge of formwork systems and troubleshooting techniques.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks.

Interview Process

We have built a simple and consistent 4 step process to evaluate whether Precision Formwork Solutions is the right fit for you and vise versa. All you have to do to ace an interview here at Precision Formwork Solutions is to bring your best self to the interview!

Step 1

Phone Screening

Our team will screen your CV and give you a ring if you are shortlisted

Step 2

First Interview

Here we aim to get to know you better and help understand your expertise

Step 3

Assessment

Candidates will receive an assignment curated by our team leads

Step 4

Final Interview

One-on-one with the senior management to assess you in-depth

Apply for this position

Work with added value. Opportunities and challenges, global activities and continuous learning rather than daily routine. Your application is always the first step. Once you have submitted it, it’s the companies’ turn to show how much they really value and care about their future employees. We look at applications as a credit of trust we want to live up to. And that is how we treat our applicants.